Palm Beach County, FL —  Most HOAs accept whatever internet service they get. Victoria Woods didn’t.

After six months of competitive negotiation led by Vitalis Smart Communities, the 795-home single family community in Palm Beach County, Florida walked away with a telecom agreement that most communities don’t know is even possible:

• Guaranteed performance SLAs
• An assigned account manager exclusively serving the community
• A higher standard of customer service
• Free internet coverage across every common area
• Asign-on bonus directed straight toward the community’s capital improvement projects

No rate hikes. No generic support lines. No leaving money on the table.

“Communities have more leverage than they realize,” said Maz Khan, President and Co-Founder of Vitalis Smart Communities. “Victoria Woods trusted us to go to market on their behalf and fight for terms that actually reflect that leverage. What we secured for them isn’t a one-off. It’s what every community deserves and what we deliver every time.”

Vitalis Smart Communities ran the full engagement: provider outreach, competitive benchmarking, contract negotiation, and deal structuring, at zero cost to the association.

Victoria Woods kept control. Vitalis did the work.The result speaks for itself. This is what happens when your community stops accepting the standard offer.

About Vitalis Smart Communities
Vitalis Smart Communities is the nation’s leading telecom advisory firm specializing in connectivity solutions for multifamily communities, HOAs, COAs, and developers. The firm designs and negotiates bulk internet, managed Wi-Fi, and smart building infrastructure that increases property value and enhances resident experience.

Media Contact: Abigail Kind 802.881.9278