JACKSONVILLE, FL – Vitalis Smart Communities, a telecom advisory platform that has guided more than $1.5 billion in residential telecom contract negotiations, has successfully executed a new telecom agreement on behalf of the Community Association of Rolling Rivers, a 438-home residential community in Jacksonville, Florida.

Under the new agreement, Rolling Rivers receives complimentary high-speed internet and television service across all community common areas, a dedicated account manager for all service and escalation needs, strengthened service level agreements with defined accountability provisions, and an upfront capital signing bonus the board will direct toward community improvement projects.

Vitalis was engaged by the Rolling Rivers board to conduct a full competitive assessment of the market and negotiate directly with the internet service providers. The process identified significant unrealized value in the community’s telecom position, which Vitalis converted into contractual commitments from the selected provider.

“Most HOA boards sign what the ISP puts in front of them. Rolling Rivers had a board that understood their contract could work harder for them.” says Carlos Pleitez, Vice President of Community Relations.”We took that to market, applied competitive pressure, and came back with free common area service, a dedicated account manager, tighter SLAs, and a capital bonus the community can put to work immediately. This is what advisory looks like.”

Through this strategic negotiation, Vitalis continues to set the gold standard for telecom advisory by delivering transparent, high-value outcomes that align community interests with provider commitments.

About Vitalis Smart Communities
Vitalis Smart Communities is the nation’s leading telecom advisory firm specializing in connectivity solutions for multifamily communities, HOAs, COAs, and developers. The firm designs and negotiates bulk internet, managed Wi-Fi, and smart building infrastructure that increases property value and enhances resident experience.

Media Contact: Abigail Kind 802.881.9278