Transforming a Single-Family Community with Fiber Internet

Challenges

  • Residents were paying retail prices for internet, averaging over $200 per month with TV upgrades.
  • Outdated COAX infrastructure limited internet speeds and overall network reliability.
  • Outdated COAX infrastructure limited internet speeds and overall network reliability.

Vitalis Solution

  • Negotiated a fiber build-out for the entire community, ensuring future-proof connectivity.
  • Bundled bulk internet with TV services, eliminating high retail internet fees.
  • Reduced resident expenses by over 70% while delivering faster and more reliable connectivity.
  • Provided complimentary services for common areas and created dedicated spaces for security cameras and survelliance.

Implementation & transition process

01

Constant Communication

Residents were kept informed with regular updates via email, community meetings, and printed notices.
02

On Site
Support

Dedicated representatives were available throughout the installation process to address any concerns.
03

Personalized Setup Assistance

Technicians assisted residents in setting up their new services, ensuring a seamless switch from their previous provider.
04

Service Satisfaction Follow-Ups

After installation, customer satisfaction surveys were conducted, and a support team remained available for troubleshooting.

Results

  • Infrastructure Upgrade: The community now benefits from high-speed fiber internet and modern bulk services.
  • Cost Savings: Monthly telecom expenses were reduced by over 70% for residents.
  • Enhanced Security & Amenities: Complimentary services for common areas and security camera integration improved the community's overall safety.
  • Resident Satisfaction: With a carefully managed transition, residents experienced minimal service disruption and reported high satisfaction with their new

Proudly Serving Communities Like Yours

Homeowners Association (HOA)

  • Community-focused negotiations that secure the best contracts
  • Customized client portal for seamless negotiations & installations

Condo Owners Association (COA)

  • Premium Internet & Video contracts for condos
  • Powerful client portal for effortless negotiations & turnkey installations

Multifamily

  • NOI-boosting bulk agreements
  • Turnkey smart home upgrades

Build-for-Rent

  • Scalable community internet solutions
  • Integrated smart living packages

Affordable Housing

  • Affordable bulk internet access
  • Cost-effective smart community tech

Seniors Housing

  • Senior-friendly connectivity solutions
  • Health & safety smart integrations

Student Housing

  • Campus-grade high-speed Wi-Fi
  • Secure smart access systems

Manufactured Housing

  • Flexible multi-site bulk agreements
  • Smart utility and connectivity optimization

Homeowners Association (HOA)

  • Community-focused negotiations that secure the best contracts
  • Customized client portal for seamless negotiations & installations

Condo Owners Association (COA)

  • Premium Internet & Video contracts for condos
  • Powerful client portal for effortless negotiations & turnkey installations

Multifamily

  • NOI-boosting bulk agreements
  • Turnkey smart home upgrades

Build-for-Rent

  • Scalable community internet solutions
  • Integrated smart living packages

Affordable Housing

  • Affordable bulk internet access
  • Cost-effective smart community tech

Seniors Housing

  • Senior-friendly connectivity solutions
  • Health & safety smart integrations

Student Housing

  • Campus-grade high-speed Wi-Fi
  • Secure smart access systems

Manufactured Housing

  • Flexible multi-site bulk agreements
  • Smart utility and connectivity optimization